by [email protected] | Aug 25, 2020 | COVID-19, Crisis, IPREX
A few years ago, I was on a bike ride with a friend and we talked about the dynamic of partisan media, and how people now opt into channels that align with their own politics and worldview. My friend used a great analogy regarding the loss of critical thinking. He...
by [email protected] | Jul 8, 2020 | COVID-19, Crisis
Spread Kindness, Not COVID-19 is a campaign developed by business for business with the aim of supporting public health and helping businesses recover safely from the coronavirus. Washington is one of six states where consumer confidence has been declining. In...
by [email protected] | May 7, 2020 | COVID-19, Crisis
Let’s start with the obvious — COVID-19 isn’t going anywhere anytime soon. While no one has a crystal ball to predict what life will be like this summer, fall or into 2021, we do know that the majority of Americans will not be going back to life as normal until a...
by [email protected] | Apr 27, 2020 | COVID-19, Crisis
Data on our interpersonal lives and family dynamics can be scarce, but it is essential in impacting behavior in meaningful ways. Understanding these dynamics helps us better connect with our audiences, whether we are influencing good behavior or driving purchasing...
by [email protected] | Apr 21, 2020 | COVID-19, Crisis, Culture
At the heart of customer experience is trust. Your audiences expect you to be reliable, responsible and consistently deliver on your promises. Trust is hard to build and brands must work hard to maintain it. Simply put: Customers don’t do business with companies they...
by [email protected] | Apr 16, 2020 | COVID-19, Crisis, Culture
Like many of our clients and partners across the United States, DH has transitioned entirely to remote work since the onset of physical distancing. The safety and health of our team and clients always comes first, but we’re grateful to have the infrastructure and...
