by [email protected] | Jun 18, 2020 | COVID-19, Inspiration
This year took a rather unexpected turn – bringing life as we know it to a halt and creating a new normal for communities across our state. We at DH, along with a local coalition of our Spokane government, businesses and media partners, teamed up with area school...
by [email protected] | May 26, 2020 | COVID-19, Tactics
Washington state has made steady progress against the coronavirus thanks to leadership from state agencies, community groups and businesses large and small across the state. From its leadership role as the state’s chamber of commerce, the Association of Washington...
by [email protected] | May 19, 2020 | COVID-19, IPREX, Research
With our IPREX partner Marketing for Change, we recently produced a survey of 1,519 parents from across the United States about their behaviors during the pandemic. The study provides a statistical portrait of how families are coping. You can see the major...
by [email protected] | May 7, 2020 | COVID-19, Crisis
Let’s start with the obvious — COVID-19 isn’t going anywhere anytime soon. While no one has a crystal ball to predict what life will be like this summer, fall or into 2021, we do know that the majority of Americans will not be going back to life as normal until a...
by [email protected] | Apr 27, 2020 | COVID-19, Crisis
Data on our interpersonal lives and family dynamics can be scarce, but it is essential in impacting behavior in meaningful ways. Understanding these dynamics helps us better connect with our audiences, whether we are influencing good behavior or driving purchasing...
by [email protected] | Apr 21, 2020 | COVID-19, Crisis, Culture
At the heart of customer experience is trust. Your audiences expect you to be reliable, responsible and consistently deliver on your promises. Trust is hard to build and brands must work hard to maintain it. Simply put: Customers don’t do business with companies they...
