Welcome to our blog.

We love to write.

Welcome to our blog.

We love to write.

New research: parents leading conversations around tough issues
Webinar: Communicating effectively through COVID-19

Webinar: Communicating effectively through COVID-19

Join Washington business leaders, including our CEO Michelle Hege, for an upcoming webinar in the Association of Washington Business (AWB) Employee Resources Series. Michelle and other communications experts will discuss how organizations are adapting their communication strategies to adapt to COVID-19, as well as back-to-business strategies as companies prepare for the summer and fall.
Getting back to business during COVID-19

Getting back to business during COVID-19

Let’s start with the obvious — COVID-19 isn’t going anywhere anytime soon. While no one has a crystal ball to predict what life will be like this summer, fall or into 2021, we do know that the majority of Americans will not be going back to life as normal until a vaccine is developed and distributed.
COVID-19: New data on social norms for families

COVID-19: New data on social norms for families

Data on our interpersonal lives and family dynamics can be scarce, but it is essential in impacting behavior in meaningful ways. Understanding these dynamics helps us better connect with our audiences, whether we are influencing good behavior or driving purchasing decisions.
Building brand trust starts with employees.

Building brand trust starts with employees.

At the heart of customer experience is trust. Your audiences expect you to be reliable, responsible and consistently deliver on your promises. Trust is hard to build and brands must work hard to maintain it. Simply put: customers don’t do business with companies they can’t trust.
A leadership exercise — seeing the whole picture.

A leadership exercise — seeing the whole picture.

In early March I attended the Emerging Leaders Conference in Boston along with DH Partner Andrei Mylroie and Senior Account Executive Shireen Khinda. The conference was hosted by IPREX, a global global communications network of over 100 agencies, including DH. This was a chance to develop leadership skills alongside colleagues from all over the world.
DH @ Home

DH @ Home

Like many of our clients and partners across the United States, DH has transitioned entirely to remote work since the onset of physical distancing. The safety and health of our team and clients always comes first, but we’re grateful to have the infrastructure and tools to continue collaborating and producing urgent work for our clients without missing a beat.
Organizations getting it right early

Organizations getting it right early

Different organizations are taking very different approaches during COVID-19. Certainly, there is no play book for this event. Our team has been watching communication during this time and identifying examples of leadership. A few of our take-aways:
Lessons from the front lines of COVID-19

Lessons from the front lines of COVID-19

Michelle and Christine recently spoke to the greater Spokane business community about strategies to engage with audiences during COVID-19 and shared examples from organizations across the country. We’ve broken the content into two blog posts. Take a look at part one.
COVID 19: Radically changing behavior in a crisis

COVID 19: Radically changing behavior in a crisis

As COVID-19 rewrites the ways we live and work, many of us our confronting serious disruptions on a daily basis. This virus is impacting us all in unforeseen ways, along with the realization that our individual actions are closely connected to each other’s wellbeing.
Perspective about the Coronavirus from Hong Kong and China

Perspective about the Coronavirus from Hong Kong and China

DH is a partner agency of IPREX — the largest network of independently owned agencies in the world. Our partners across the globe have been closely watching the spread of the coronavirus and preparing clients to communicate to employees, customers and communities.

What you say. How you respond. It matters.

Our experienced communicators, media relations team, content producers and creative team are here to help. Contact our senior leadership directly via phone and email.

Send this to a friend