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Welcome to our blog.

We love to write.

Strategies for the 2020 – 2021 School Year

Michelle HegeCEOs the COVID-19 pandemic continues to surge, school districts across Washington and the country are facing the question of how and when they will reopen for the 2020-2021 school year. Amid the confusing, and often conflicting,...

Strategies for the 2020 – 2021 School Year
The Leadership Opportunity for Brands in 2020 (and beyond)

The Leadership Opportunity for Brands in 2020 (and beyond)

We’re in the middle of a largescale shift toward brand action driven by new consumer expectations and the vacuum of consistent leadership from the highest levels of governments. It’s hard not to notice this given the confluence of COVID, Black Lives Matter, economic uncertainty and more.
8 Tips for Writing an Op Ed: Join the Conversation in 2020

8 Tips for Writing an Op Ed: Join the Conversation in 2020

Amid perhaps the most tumultuous year in modern American society, organizations of all types have new opportunity as trusted messengers to provide a point of view that can help shape the future of not only their industry, but our communities and our collective worldview.
Spread Kindness, Not COVID-19: A Consumer Confidence Campaign

Spread Kindness, Not COVID-19: A Consumer Confidence Campaign

Washington is one of six states where consumer confidence has been declining. In Spokane County, COVID-19 cases have been on the rise since Memorial Day weekend. Locally, this has had a negative impact on our regional economy and has put additional strain on local businesses who face the risk of permanent closure.
Cheers to you, 2020 grads

Cheers to you, 2020 grads

We at DH, along with a local coalition of our Spokane government, businesses and media partners, have teamed up with area school districts to celebrate our high school graduating class of 2020 in this unprecedented time.
Webinar: Communicating effectively through COVID-19

Webinar: Communicating effectively through COVID-19

Join Washington business leaders, including our CEO Michelle Hege, for an upcoming webinar in the Association of Washington Business (AWB) Employee Resources Series. Michelle and other communications experts will discuss how organizations are adapting their communication strategies to adapt to COVID-19, as well as back-to-business strategies as companies prepare for the summer and fall.
Getting back to business during COVID-19

Getting back to business during COVID-19

Let’s start with the obvious — COVID-19 isn’t going anywhere anytime soon. While no one has a crystal ball to predict what life will be like this summer, fall or into 2021, we do know that the majority of Americans will not be going back to life as normal until a vaccine is developed and distributed.
COVID-19: New data on social norms for families

COVID-19: New data on social norms for families

Data on our interpersonal lives and family dynamics can be scarce, but it is essential in impacting behavior in meaningful ways. Understanding these dynamics helps us better connect with our audiences, whether we are influencing good behavior or driving purchasing decisions.
Building brand trust starts with employees.

Building brand trust starts with employees.

At the heart of customer experience is trust. Your audiences expect you to be reliable, responsible and consistently deliver on your promises. Trust is hard to build and brands must work hard to maintain it. Simply put: customers don’t do business with companies they can’t trust.

What you say. How you respond. It matters.

Our experienced communicators, media relations team, content producers and creative team are here to help. Contact our senior leadership directly via phone and email.

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